Shipping Policy

Shipping costs are non-refundable. If you receive a refund, the original cost of shipping will be deducted from your refund.
Melanin Magic is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after an order has been shipped.

Melanin Magic cannot be held responsible/liable for lost or stolen packages that have a delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with the carrier for damaged and/or lost shipments.

Melanin Magic is not responsible for mis-delivery errors via carrier, or incorrect shipping information.

Shipping rates are calculated using product weight, customers provided address and the rate provided by the shipping carrier. Rates are subject to change at any time.
To return your product, you should mail your product to:
Melanin Magic 148 Atwood Avenue #311, Cranston, RI 02920-4130

When a package is shipped internationally it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges are typically due upon goods entering the destination country. Such charges are not included in the product price or shipping and handling costs paid to Melanin Magic. These charges are the responsibility of the buyer as Melanin Magic is only charging for the transportation fee for your order. Melanin Magic is not responsible for these additional charges.

The buyer is responsible for obtaining information in regards to their country's laws, regulations, and restrictions as they may apply when making a purchase from Melanin Magic. By placing an international order (shipping outside of the United States of America), the buyer assumes responsibility for abiding by their country's laws, regulations, and restrictions.

If a product is seized and destroyed by customs, or returned to Melanin Magic in the United States of America, we will NOT be responsible for the losses, product, or shipping refunds. It is the buyer's responsibility to cover the shipping costs when the buyer wishes to have a second delivery attempt after the product is returned to Melanin Magic.

Melanin Magic offers estimates provided by the individual carriers, but does not guarantee that orders will be delivered on a certain date or within a certain time frame for deliveries outside of the United States of America. Any listed times are simply an estimate.